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Special Assistance


Passenger Mobility at the Airport

Our Customer Service Department will be happy to arrange for a Jam Air representative to help you at the airport.

Baggage/Equipment  Allowance

All wheelchairs‚ sticks‚ crutches‚ walking frames and any other mobility aids or medical equipment are carried free of charge and not as part of your normal baggage allowance. A wheelchair is available at Sangster International Airport but not in the outside destinations.

Assistance Dogs are allowed in the cabin with the passenger

A written request must be sent prior to day of flight as well as when reservation is made – we ask that you notify our reservations agents if you will be using a guide dog.